ABOUT
Has over 13 years working in product design for companies ranging from startups to large organizations in different industries, with 9 years as a manager and leader. Particularly interested in and has great experience in building user experiences, solving complex user and x product problems. Typically Coc Coc Browser with ~4 million daily users and Viettel Money, one of the largest e-wallet in Vietnam.
WORK EXPERIENCES
VIETTEL DIGITAL
UX Lead
5.2015 – now
Viettel Digital is a member of Viettel, the largest mobile operator in Vietnam with 80,000 employees and more than 63 million subscribers. Viettel Digital has a mission to promote cashless transactions, popularize digital finance and digital services on mobile devices. Together, we build Viettel Money, a digital financial ecosystem that allows people to deposit, withdraw, transfer money and use hundreds of services quickly and simply with a variety of money sources.
- Managing UX Design Team with 12 members.
- Directing user experience design and monitoring the output quality.
- Lead and coordinate the development of ideas and solutions.
- Responsible for researching, designing user experience for key projects.
- Build and drive user-centered design process.
- Establishing the foundation of the Design System.
- Hiring, coaching and career orientation for team members.
- Work closely with BOD and stakeholders to implement UX strategies, ensuring a balance between business and users.
COCCOC SEARCH ENGINE
Design Leader
7.2012 – 2015
CocCoc is a Search Engine company with many specialists from Google, Intel, DST, Yandex, Mail.ru… CocCoc brings international technologies to create best products for Vietnamese e.g Search Engine, Math and Chemistry Tool, Browser, Maps… There, I have the opportunity to work with many talented people, do big projects and thus have accumulated a lot of valuable experiences.
- Responsible for managing the Front-end Design team.
- Leading role in product designing e.g CocCoc Browser, Image Search, Math and Chemistry Tool, CocCoc Maps application…
- Making illustrations & animations for various projects.
- Research UI/UX trends for improving products.
- Working with other departments to deliver ideas, design various graphic materials for product promoting, events and activities.
SAVILLS VIETNAM
Graphic Designer
9.2012 – 2014
Savills is a global real estate services provider listed on the London Stock Exchange. Savills have an international network of over 500 offices and associates throughout the Americas, Europe, Asia Pacific, Africa and the Middle East, offering a broad range of specialist advisory, management and transactional services to clients all over the world.
- Assessing, consulting, delivering ideas and art direction for various designs for clients.
- Work closely with the Marketing and Sales department to design graphic materials for events and activities.
GAPIT COMMUNICATION JSC.,
Design Manager
3.2009 – 6.2011
Gapit offers digital mobile solutions, content, community, messaging services to enterprises through operators, with many big clients e.g Yahoo, Shazam VTV, Rohto, Ford, K+… I joined to rebuild the media portal as a Graphic Designer in 2009. With effort and good performance, I was promoted to Design Manager after 6 months.
- To be responsible for managing the design team including reporting and planning.
- Delivering clients with ideas for various designs.
- Working together with other staff to design service and product packages for company and clients.
- Develop flash websites, small games, ads with PHP, AS3, Javascript.
- Carry out marketing and sales presentations.
- Work directly with printing vendors to monitor the quality of printing.
INTERMEDIA JSC., – NOI.VN
Graphic Designer
10.2007 – 2.2009
Noi.vn is the first and biggest dating social network in Vietnam that helps people find their love easier and more effective. We are so proud of being the bridge for many couples to come together and have a happy ending. That was an interesting time with a nice project and many experiences for my job.
- To be responsible for designing Brand- identity and visual packages for company and clients.
- Leading role in product designing, HTML/CSS coding.
OTHERS
Beside the work in these companies. I also work for my startup team in various projects:
- PM of Choxe Otofun, a ecommerce website for used cars.
- UI/UX for Otofun News, a e-newspaper about vehicles for Vietnam’s largest car-loving community.
And as a freelancer, i collaborate with many clients for various jobs:
- UX Advisor for Metric.vn – 2022
- Mentor for UXMP 2021 – Product Design
- Website for Tuborg, Dell, Nestle Viet Nam, Playboy Vietnam, K+, Celano…
- Logo, graphic, poster, website for Ecopark, Invest In Quang Ninh, Laguna Lang Co,
- Flash games for HIV prevention project – Population Services International – PSI. From 2010 to 2013.
- HTML5 Game for Viettel, Celano, Bridgestone, Sai Gon Beer…
CERTIFICATIONS
- Mobile User Experience (UX) Design – Interaction Design Foundation
- Gamification – Creating Addictive User Experiences – Interaction Design Foundation
- UX Management: Strategy and Tactics – Interaction Design Foundation
- User Research – Methods and Best Practices – Interaction Design Foundation
- Product Design Mentor – UXMP Vietnam
EDUCATION
- National University – Information Technology
- FPT Arena – Multimedia